Return, Refund and Limited Warranty Policy

U R There Photography
Return, Refund and Limited Warranty Policy

All products are custom-made to order. All sales are final except as expressly provided in this Limited Warranty.

1. Made-to-Order Nature of Products
Every item sold by U R There Photography is uniquely produced after the order is placed. Because these are custom goods, we do not accept returns, exchanges, or refunds for:
- Change of mind or buyer’s remorse  
- Incorrect size, color, design, or personal preference  
- Dissatisfaction with artistic appearance  
- Items purchased on sale or at a discount  
- Gift cards  

2. Limited Warranty – Manufacturing Defects Only
U R There Photography provides a Limited Warranty that the product will be free from material manufacturing defects for a period of 30 days from the date of delivery**.

This Limited Warranty covers only:
- Significant printing or production defects (major misalignment, large missing image areas, or substantial ink defects), or  
- Structural defects in the product itself caused during manufacturing (e.g., cracked acrylic, broken tile, defective surface).

This Limited Warranty does not cover:
- Minor color variations inherent to the printing process  
- Differences between screen display and the finished product  
- Normal production variations  
- Damage occurring after delivery  
- Shipping damage (see Section 3)

3. Shipping Damage
If the product arrives damaged in transit, you must notify us within 7 days of delivery and provide clear photographs of both the packaging and the damaged item. We will assist with the carrier claim. Our obligation is limited to, at our sole discretion, providing a replacement or refund of the purchase price.

4. How to Make a Claim Under This Limited Warranty
To make a valid claim you must:
1. Contact us within the applicable time period (7 days for shipping damage; 30 days from delivery for manufacturing defects).  
2. Submit clear photographs of the defect or damage through our official “Submit Issue” form or by email to urtp.barnboutique@gmail.com.  
3. Receive written authorization from us before returning any product.

Unauthorized returns will be rejected and will not qualify for any remedy.

5. Return Shipping
- If we confirm a covered manufacturing defect, we will provide a prepaid return label or reimburse reasonable return shipping.  
- In all other cases, the customer is responsible for return shipping costs and bears the risk of loss during return transit.

6. Exclusive Remedy
If a product is determined to have a covered manufacturing defect, your sole and exclusive remedy is, at our sole discretion, either:
- Replacement of the product, or  
- Refund of the original purchase price paid for the defective item.

7. Disclaimer of All Other Warranties
EXCEPT FOR THE LIMITED WARRANTY STATED ABOVE, ALL PRODUCTS ARE PROVIDED “AS IS” AND “WITH ALL FAULTS.”  

TO THE MAXIMUM EXTENT PERMITTED BY LAW, U R THERE PHOTOGRAPHY DISCLAIMS ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.

8. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, U R THERE PHOTOGRAPHY’S TOTAL LIABILITY ARISING OUT OF OR RELATED TO ANY PRODUCT SHALL NOT EXCEED THE PURCHASE PRICE PAID FOR THAT PRODUCT.  

IN NO EVENT SHALL WE BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOST PROFITS, LOSS OF USE, OR EMOTIONAL DISTRESS, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

9. Governing Law and Venue
This policy and any dispute arising under it shall be governed by the laws of the State of Michigan, without regard to conflict of law principles. Any legal action shall be brought exclusively in the state or federal courts located in the State of Michigan.