Frequently Asked Questions
Frequently Asked Questions
Here you’ll find clear answers about our photography, products, ordering, shipping, and more. If you don’t see what you’re looking for, please reach out through our Contact Us page — we’re happy to help.
What is U R There Photography?
We are a Michigan-based studio dedicated to preserving the quiet beauty of Michigan’s Thumb through the photography of Sheryl L. Sutter. Our work centers on the *MI Eye on the Thumb* Collection — a deeply personal archive of weathered barns, open fields, backroads, and rural landscapes captured over more than a decade.
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What products do you currently offer?
- Limited-edition fine art prints
- Acrylic wall art (0.25" thick, glossy finish, French cleat hanging system)
- Tempered-glass cutting boards (8×11" and 11×15")
- Ceramic wall tiles
- Acrylic analog wall clocks
Each piece is produced after you order and is carefully inspected for quality.
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How do I place an order?
Browse the gallery at urtp-barnboutique.com, select your preferred image and product type/size, add it to your cart, and complete checkout. All payments are processed securely. If you need assistance at any point, contact us by email or through the website form.
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How are your products made?
Our acrylic prints, fine art prints, cutting boards, tiles, and clocks are produced by professional labs using high-quality materials chosen for color accuracy and durability. Every item is made specifically for your order and inspected before shipping.
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How long does shipping take?
Most orders ship within 7–10 business days after purchase. Once shipped, U.S. delivery typically takes 3–5 business days. You will receive tracking information by email. International shipping times vary by destination (not currently offered).
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What is your return and refund policy?
Because every item is custom-made to order, all sales are final except in cases of verified manufacturing defects. Please review our full Return, Refund & Limited Warranty Policy for complete details, including how to submit a claim.
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Do you offer digital downloads?
High-resolution digital photos for personal use are coming soon! When available, they will be delivered instantly via secure download. Follow us on social media or check back on the website for the official launch.
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Can I use your images commercially?
All current products and upcoming digital downloads are licensed for personal use only. If you are interested in commercial licensing (advertising, publication, merchandise, etc.), please contact us directly to discuss custom licensing options.
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Do you sell the MI Eye on the Thumb books?
Yes. The complete MI Eye on the Thumb Trilogy (Grey Barns, Red Barns, and Shacks) is available in print and Kindle editions on Amazon.
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How should I care for my products?
- Acrylic prints and clocks: Dust with a soft, dry microfiber cloth. Avoid harsh cleaners or abrasive materials.
- Tempered-glass cutting boards: Hand wash with mild soap and water. Do not place in the dishwasher or expose to extreme temperature changes.
- Ceramic tiles: Wipe clean with a soft damp cloth.
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Still have questions?
We’re here to help. Visit our Contact Us page to send a message, and we’ll respond as quickly as possible.
Thank you for supporting independent Michigan photography and for helping preserve the quiet beauty of the Thumb.